Terms of use

Welcome to ERBAMM. By accessing and using this website, you agree to be bound by the following Terms of Use. If you do not agree with these terms, please do not use our website or services.

1. Business-to-Business (B2B) Sales Only

ERBAMM products are sold exclusively for wholesale and professional purposes. This website and its ordering system are intended for registered businesses, retailers, spas, and wellness professionals only. We do not process or ship orders for personal, individual, or non-commercial use.

2. Eligibility

By using this website, you confirm that:

  • You are legally authorized to represent a business or organization.

  • You are purchasing for commercial resale or business use.

  • You provide accurate business and contact information upon ordering or registration.

3. Ordering & Payment

  • All prices are listed in [Currency, e.g., EUR or ALL] and may be subject to VAT depending on your location and applicable tax laws.

  • Full payment is required before orders are processed unless otherwise agreed in writing.

  • We reserve the right to reject or cancel any order at our discretion, especially if it does not meet B2B requirements.

4. Shipping & Delivery

  • We currently offer shipping within Albania only.

  • Delivery time is typically 2–4 business days, depending on your location.

  • Shipping costs will be calculated at checkout or included in your invoice.

  • Risk of loss transfers to the buyer upon delivery to the carrier.

5. Returns & Claims

  • Returns are accepted only for defective or incorrect products and must be reported within 5 business days of delivery.

  • To request a return or replacement, please contact us at info@erbamm.com with order details and photos (if applicable).

  • Approved returns must be sent back unused and in original packaging.

6. Product Use & Responsibility

All ERBAMM products are intended for external use only. It is the buyer’s responsibility to test products before resale or use, especially if combining with other substances. ERBAMM is not liable for misuse, allergic reactions, or results outside of intended use.

7. Intellectual Property

All content on this site — including images, product names, texts, logos, and designs — is the intellectual property of ERBAMM. You may not copy, reproduce, or use any part of the site or brand without written permission.

8. Privacy

Please review our [Privacy Policy] to understand how we collect, use, and protect your personal and business data.

9. Changes to Terms

We reserve the right to modify these Terms of Use at any time without prior notice. Continued use of the website after changes implies acceptance of the updated terms.

10. Contact

For any questions regarding these Terms of Use, please contact:
📧 info@erba-albania.com